Legal | Ministry for Culture and Heritage

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Copyright
Attributions
Information for companies
Our privacy statement
Complaints procedure
Transparency statement
Cookies
Official Information Act (OIA) requests
Disclaimer
CCTV policy
Social media terms of use

COPYRIGHT

Access to or use of this website constitutes consent to the following terms:

Unless otherwise stated, text on this website, and where specifically stated, individual images (the copyright of which is owned by Manatū Taonga), is licensed under the Creative Commons Attribution-Noncommercial 3.0 New Zealand licence (Creative Commons Attribution-Noncommercial Licence). In essence, you are free to copy, distribute and adapt text works (and those images subject to this licence where specifically stated) for non-commercial purposes, as long as you attribute the work to Manatū Taonga and abide by the other licence terms. To view a copy of the Creative Commons Attribution-Noncommercial Licence licence, visit http://creativecommons.org/licenses/by-nc/3.0/nz/. Permissions to use text works and images licensed under the Creative Commons Attribution-Noncommercial Licence for commercial purposes may be sought as detailed below under ‘Information for Companies’.

Please note that no departmental or governmental emblem, logo or Coat of Arms may be used in any way which infringes any provision of the Flags, Emblems, and Names Protection Act 1981 or would infringe such provision if the relevant use occurred within New Zealand. Attribution to Manatū Taonga – Ministry for Culture and Heritage should be in written form and not by reproduction of any such emblem, logo or Coat of Arms.

To avoid doubt, an adaptation of a work on this website licensed under the Creative Commons Attribution-Noncommercial Licence cannot be licensed by the creator of that adaptation on terms that are more permissive than the Creative Commons Attribution-Noncommercial Licence. In particular, the adaptation cannot be licensed with a form of Creative Commons or other licence that allows commercial use without express permission of the copyright owner.

This website has some text and other items which are used with the copyright holder’s permission. These items are provided on this website for the purpose of personal and non-commercial study (such as school projects, family and local history research). You may not reproduce (in print or electronic format) these items without obtaining the permission of the copyright holder. For written permission to use these items for any purpose other than personal and non-commercial study, please contact the copyright holder. Specific copyright statements may accompany individual items. Manatū Taonga has made every effort to contact copyright holders. Please advise us of any errors or omissions so that they can be corrected.

ATTRIBUTIONS

If you publish, distribute or otherwise disseminate works on this website that are licensed under the Creative Commons Attribution-Noncommercial licence (as set out above) to the public without adapting it, the following attribution to Manatū Taonga - Ministry for Culture and Heritage should be used:

" Source: www.mch.govt.nz, the website of Manatū Taonga – Ministry for Culture and Heritage. Licensed by Manatū Taonga - Ministry for Culture and Heritage for re-use under the Creative Commons Attribution-Non-Commercial 3.0 New Zealand Licence."

The date of publication must be stated. The publication date can be found at the top of the website’s pages.

INFORMATION FOR COMPANIES

Specific permissions for commercial use of material licensed under the Creative Commons Attribution-Noncommercial licence may be sought from Manatū Taonga - Ministry for Culture and Heritage. Please contact Manatū Taonga - Ministry for Culture and Heritage, PO Box 5364, Wellington, New Zealand. Tel: +64 4 499 4229; Fax: +64 4 499 4490; Email: [email protected]

OUR PRIVACY STATEMENT

You may browse and access information on this website without providing any personal information.

Where you voluntarily provide personal information (such as through email feedback or online forms), unless otherwise stated we will only use that information to improve our services and to communicate with you. We will keep any such information secure, and will only disclose personal information with your consent, or if we are legally required to do so.

Disclosure of information

This information is held by Manatū Taonga Ministry for Culture and Heritage (MCH). You have the right to see any information we hold about you, and to ask us to correct any of your information that we hold. Please email: [email protected] if you have any concerns.

Data Tracking used by this website

We use Google Analytics to collect and analyse details about the use of our website. We do this to help us improve this site and our services. The data is collected and stored on the Google server and is viewable by authorised staff. We do not share this information with any other agency.

This information is aggregated and non-personally identifying. It includes:

your IP address
the search terms you used
the pages you accessed on our site and the links you clicked on
the date and time you visited the site
the referring site (if any) through which you clicked through to this site
your operating system (such as Windows 10, Mac OS)
the type of web browser you use (such as Mozilla Firefox, Chrome, or Edge); and
other incidental matters such as screen resolution, the release of your installed Flash version and the language setting of your browser.

The Google privacy policy & principles describes how they treat personal information obtained from Google Analytics.

Cookies

Browser cookies are used by this website to improve the user experience. Cookies are small files that are sent by a website and stored on your computer's hard drive. Cookies from this site are not used to gather or allow the gathering of any personally identifiable information.

You may manually disable cookies at any time — check your browser's Help section. This will not affect your ability to view the site. However, please note that if you do this you may not be able to use the full functionality of this website.

Data gathered using our survey provider

MCH uses SurveyMonkey, a dedicated survey tool, to collect and manage survey data. SurveyMonkey is owned by Momentive and uses cloud servers based around the world, so your information might be disclosed or used in those countries. SurveyMonkey will use your information in accordance with its Privacy Policy.

Data tracking used by our email client for e-newsletters

MCH uses Campaign Monitor, a dedicated e-newsletter communication tool, to manage and distribute e-newsletters. Campaign Monitor is based in Australia and may use servers based in the United States of America and countries in Europe, so if you are on our mailing list your information might be disclosed or used in those countries. Campaign Monitor will use your information in accordance with its Privacy Policy.

MCH monitors the effectiveness of these newsletters using analytical tools offered by Campaign Monitor that collect the following information:

Unique opens – The number and email addresses of subscribers that have opened the email
Email client usage – which email account (Gmail, Outlook, Hotmail) was used to open the email
Regions – Where this email has been opened
Bounced – The number of emails that weren’t successful due to an inactive address, DNS failure, or if the recipient’s mailbox was full
Not opened – The number and email addresses of subscribers that didn’t open the email
Shares – The number of times the newsletter has been shared via email, Facebook or Twitter by subscriber
Most popular links – The most clicks on any links directing to other websites or information not contained in the email

There is no ability to collect information beyond this, or to track the recipient outside of a specific e-newsletter. Once the recipient has closed the newsletter, no further information can be collected. When you unsubscribe to our alerts or newsletters, your details will be deleted from the database.

If you have any concerns about personal information that we hold, please email [email protected] or write to:

The Privacy Officer

Manatū Taonga Ministry for Culture and Heritage

PO Box 5364

Wellington 6140

COMPLAINTS PROCEDURE

If you wish to make a complaint about the Ministry for Culture and Heritage, please write to us at:

Ministry for Culture and Heritage
PO Box 5364
Wellington 6140

or send an email to [email protected]

We take complaints seriously. Making a complaint will not affect the level of service you receive or your chances of receiving funding or a grant.

Please email us if you have any questions about the Ministry's copyright, privacy, complaints or disclaimer policies.

TRANSPARENCY STATEMENT

This transparency statement explains how Manatū Taonga, Ministry for Culture and Heritage collects, uses, and shares information gathered about members of the public or other entities (directly or indirectly) in accordance with the State Services Information Gathering Model Standards.

Manatū Taonga, Ministry for Culture and Heritage has law enforcement and regulatory compliance functions under:

Broadcasting Act 1989
Flags, Emblems, and Names Protection Act 1981
Protected Objects Act 1975

It collects information in relation to those functions on a case-by-case basis. It will never use information gathered in relation to those functions for any other purpose.

The security of our premises is managed in accordance with our health and safety policies and in accordance with government procurement standards and government Protective Security Requirements. The security of our information is managed in accordance with our Privacy and Personal Information Policy and in compliance with the Privacy Act 2020, the Official Information Act 1982 and the Public Records Act 2005. The information we hold is used only for the purpose for which it is collected or as otherwise advised, including as described in our Privacy and Personal Information Policy.

If we have concerns regarding potential threats to the physical security of staff, or the security of information or places, we will engage an appropriate authority (such as the NZ Police).

Should we identify a need to gather information in the future we will ensure compliance with Information Gathering Model Standards, and update this transparency statement.

This statement applies to information gathered by us, our contractors, or any other third parties engaged by us.

Enquiries and complaints

If you have any enquiries about our information gathering activities, or believe we have not acted in accordance with this statement, you should contact us at [email protected].

COOKIES

Browser cookies are used by this website to provide Manatū Taonga with information about site usage and improve the service offered to site visitors. Cookies are small files which are sent by a website and stored on your computer's hard drive. The data is collected and aggregated prior to use by the Ministry by Google Analytics. Cookies from this site are not used to gather or allow the gathering of any personally identifiable information and are not used to track individual user activity around this site.

You may manually disable cookies at any time - check your browser's "Help". This will not affect your ability to view the site.

If you have any concerns about personal information that we hold please write to:

The Privacy Officer
Ministry for Culture and Heritage
PO Box 5364
Wellington 6140

or send an email to [email protected]

OFFICIAL INFORMATION ACT (OIA) REQUESTS

What is the Official Information Act (OIA)?

The Official Information Act 1982 allows New Zealanders to have access to official information held by governments and government agencies. This promotes openness and transparency, and enables New Zealanders’ participation in government.

How do I make an OIA request?

Please send an email to [email protected] or you can send your request to:

Ministerial Services
Ministry for Culture and Heritage
Public Trust Building
131 Lambton Quay
Wellington 6140

The Ministry will respond to your request within 20 working days after we receive it. If the Ministry needs to extend the time limit for responding to your request, under section 14 of the OIA, we will contact you with the reason for the extension and a new due date.

If the Ministry believes another agency holds the information you have requested we will transfer your request to them and let you know within 10 working days after we receive the request.

You can use the Ombudsman due date calculator to find out when your response is due. This can be found here http://www.ombudsman.parliament.nz/.

How do I make a complaint?

If you are unhappy with the response to your OIA request, or believe that the Ministry has breached the OIA, then you have the right to contact the Ombudsman at [email protected] or by writing to:

Office of the Ombudsman
PO Box 10152
Wellington 6143

DISCLAIMER

Hypertext links to other Web locations are for the convenience of users and do not constitute any endorsement or authorisation by the Ministry for Culture and Heritage. The Ministry for Culture and Heritage is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. We cannot guarantee that these links will work all of the time and we have no control over availability of the linked pages.

CLOSED CIRCUIT TELEVISION (CCTV) SYSTEMS POLICY

The CCTV systems policy sets out how Manatū Taonga Ministry for Culture and Heritage (MCH) will operate its CCTV systems and the rules MCH staff, and its contractors, will abide by when using the system.

SOCIAL MEDIA TERMS OF USE

Manatū Taonga operates a number of different social media channels. We use these channels to raise awareness about the work of the Ministry, connect with the public, and create opportunities for the public to engage with arts, culture and heritage.

Manatū Taonga encourages social media users to interact with each other in a respectful and meaningful way on our channels. Manatū Taonga is not responsible for comments or wall postings made by visitors to our pages and reserves the right, at its sole discretion, to screen and remove any content it deems inappropriate. This includes, but is not limited to, commercial content whose primary purpose is to sell a product, a service, or other such practices via this social media channel, as well as content that harasses, abuses, threatens, or in any other way violates the rights of others.

By following and ‘liking’ content from other individuals or organisations, does not mean Manatū Taonga is endorsing their views. Manatū Taonga reserves the right not to share other account’s content if requested. We also reserve the right to remove posts that are irrelevant or excessive, and to act on complaints from our community.

Users will be blocked if they breach the above community guidelines three times. We have the right to block users from our social media communities and follow a three-strike process. However, we will not tolerate anyone who uses our channels to spread malicious information or threatens Manatū Taonga, its employees or others. Any users who do so will be blocked without warning.

We will attempt to respond to private or direct messages as soon as we can during office hours, but cannot guarantee a response outside of these hours. If you have any concerns about Manatū Taonga’s social media use, please email us at [email protected].

Updated on 8th September 2022